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Updated: September 2026

+125%

revenue in 7 months. A nicotine-free pouch brand from the United States

A DTC store on Shopify, the American market, strong competition and a category customers increasingly ask AI about. We took over SEO, AI visibility, sales measurement and ads. Below is the full record, month by month.

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Round product tins on concrete
Industry
Nicotine-free pouches, DTC
Market
United States
Platform
Shopify, headless store
Period
February to September 2026
Scope
SEO, AI, measurement, ads

+125%

Store revenue

February → August

−53.2%

Customer acquisition cost

February → August

×2.1

Return on ad spend (MER)

February → August

×10.6

Google clicks

per week

×65

AI citations

26 → 1,692

[01] / Starting point

A good product nobody was searching for

In February 2026 the store sold mostly to people who already knew the brand. Three numbers show where we started.

Problem 1

80%

A brand known only by name

of Google clicks came from queries with the brand name. Anyone who did not know the company never found it.

Problem 2

66%

Sales with no source

of purchases had no channel attached. The ad budget was split on instinct, not on data.

Problem 3

26

AI said nothing about the brand

citations in AI answers across the United States. Assistants were recommending competitors.

[02] / Google

From 523 to 5,566 clicks a week

For the four months before the start, Google traffic sat still at around 500 clicks a week. Growth begins a month after the engagement starts and has not stopped. We built content around the questions customers actually type: rankings, comparisons and guides.

Google clicks, week by week

Before the engagement After the start
01 0002 0003 0004 0005 0006 0007 000octnovdecjan523febmaraprmayjunjul6 851aug5 566Engagement starts

Source: Google Search Console, all countries, complete weeks from 29 Sep 2025 to 31 Aug 2026. The October spike is a one-off wave of brand-name queries

×10.6

Clicks per week

From 523 to 5,566 a week.

×20

Google impressions

From 15.6k to 311.7k a week.

113 → 1,254

Google keywords

The number of queries the store shows up for.

8.1 → 6.6

Average position

With twenty times the reach.

Where the clicks come from

With the brand name Without the brand name
04 0008 00012 00016 000octnovdecjanfebmaraprmayjunjulaugEngagement starts

Source: Google Search Console, queries with and without the brand name, monthly

New customers, not existing fans

×32

more clicks from queries without the brand name

These are people looking for the product, not the company. In the four months before the start such queries brought 294 to 597 clicks a month and did not grow. In August there were 8,926 of them, or 79% of all clicks.

[03] / Visibility in AI

When a customer asks AI, AI recommends this store

From October to February, AI cited the store 20 to 26 times and nothing moved. Today ChatGPT, Gemini, Perplexity and Google AI cite it 65 times more often. Visitors who arrive from AI buy more than three times as readily as search visitors.

Citations in AI answers

05001 0001 5002 00024octnovdecjanfebmaraprmayjunjul1 795aug1 692sepEngagement starts

Source: Ahrefs, citations of the domain in AI answers, United States

Who cites the store

  • Gemini 2 → 318
  • AI Overviews 0 → 238
  • AI Mode 0 → 225
  • Perplexity 5 → 180
  • Copilot 5 → 139
  • ChatGPT 6 → 64

February → September 2026, citation count

×65

AI citations

From 26 to 1,692 in seven months.

24 → 681

Cited pages

AI reaches for the store guides and rankings.

4.6%

Conversion of AI traffic

More than three times higher than search traffic (1.4%).

3.4%

Revenue from AI assistants

A channel that did not exist in the reports in February.

[04] / Sales

Traffic that turns into orders

Before the engagement revenue was falling: from an index of 122 in October to 73 in February. Since the start it has grown six months in a row, and August is 35% above the best month before we came in.

Store revenue, monthly index

Before the engagement After the start
04080120160122oct92nov75dec100jan73feb96mar109apr133may153jun159jul165augEngagement starts

Source: Shopify, net sales excluding test and cancelled orders. January 2026 = 100

+125%

Revenue

August against February.

+99%

Orders

Almost twice as many parcels.

+125%

New customers

Growth comes from demand outside the existing base.

+116%

Revenue from returning customers

Customers come back and buy more.

[05] / Efficiency

More sales from every advertising dollar

In autumn 2025 a new customer cost up to 97 dollars, and the return on ad spend was half of January levels. Today a customer costs 32 dollars. Organic traffic lowers the cost of every order, so ads no longer carry all the sales.

Return on ad spend (MER), index

05010015020025052octnovdec100janfebmarapr183mayjun196julaugEngagement starts

Store revenue divided by ad spend. January 2026 = 100. Grey bars: before the engagement

Customer acquisition cost

0 $25 $50 $75 $100 $octnov96.95 $dec51.38 $janfebmarapr35.60 $mayjun30.24 $julaugEngagement starts

All ad spend divided by the number of new customers

×2.1

Return on ad spend

Every advertising dollar works more than twice as hard.

−53.2%

Cost per new customer

From $67.62 in February to $31.63 in August.

×2.9

Meta campaign ROAS

From May to September, after rebuilding the account.

2.0

Google Ads ROAS

Steady through the whole engagement.

[06] / Sales measurement

Truth in the data first, budget second

In May we rebuilt sales measurement from the ground up. Only then could we see which channels earn, and move budget to where it pays off.

Purchases with no source attached

0%20%40%60%80%66.0%mar69.9%apr41.1%may44.1%jun41.0%jul20.8%aug10.7%sepNew measurement

Source: Google Analytics 4. Lower is better. September: data through the 9th

Where revenue comes from, August

  • Organic search 36.6%
  • Paid search 18.8%
  • Direct 8.2%
  • Google cross-network 4.7%
  • Google Shopping 4.4%
  • AI assistants 3.4%
  • Paid social 3.3%

Source: Google Analytics 4, channel share of revenue

66% → 11%

Purchases with no source

We know where 9 in 10 orders came from.

9.0 / 10

Meta data quality

Match quality of purchase events.

100%

Catalogue match rate

Every product correctly matched in ads.

36.6%

Revenue from organic Google

The largest sales channel in August.

[07] / Content

Articles that sell better than the store

Rankings and comparisons earn more than collection pages. We write about what customers ask before buying and lead them straight to the cart.

Which pages earn

Articles Store
  • Home page 21.0%
  • Collection: product line A 13.3%
  • Article: ranking of the best nicotine-free pouches 11.2%
  • Article: alternatives to nicotine pouches 8.3%
  • Collection: product line B 4.4%
  • Article: 7 best nicotine-free pouches 2.5%
  • Article: are there pouches without nicotine 2.5%
  • Article: a guide to nootropic pouches 2.3%
  • Article: a guide to focus pouches 2.3%
  • Article: best nicotine-free options 1.9%

Source: Google Analytics 4, share of organic search revenue, 1 Jul to 9 Sep 2026

31%

Organic revenue from articles

Seven guides in the top ten pages.

48

Articles in one wave

Topics chosen from a competitor gap analysis.

2 of 4

Top pages are comparisons

Customers compare before buying. We give them that answer.

[08] / Store speed: Core Web Vitals, field data from real phones

LCP, content load

Passed

2.07 s

Google threshold: 2.5 s

INP, response to input

Passed

153 ms

Google threshold: 200 ms

CLS, layout stability

Passed

0.02

Google threshold: 0.1

[09] / Timeline

Seven months, month by month

No magic and no single big move. The result is the sum of weekly work.

01 / February

Start

Audit, keyword strategy and a content plan around customer questions.

02 / March

First content

Technical fixes and the first guides. Google impressions grow sevenfold in a month.

03 / April

48 articles

A wave of content from the competitor gap analysis. Over 2,500 clicks a week.

04 / May

New measurement

Sales measurement rebuilt and a new Meta ad account. Customer cost falls 22% in a month.

05 / June

Scale

Over 5,000 clicks a week. The lowest customer acquisition cost of the whole period.

06 / July

Record

6,851 clicks in one week, a new product line and a seasonal campaign.

07 / August

+125%

Revenue 125% above February, return on ad spend more than twice as good.

[10] / Your move

These results can belong to
your brand

Seven months were enough to double revenue and halve the cost of a customer. Book a 30-minute call: we will show you where to start in your store. Black Friday 2026 falls on 27 November.

Warsaw / Head office

ul. Stefana Batorego 18/108
02-591 Warsaw, Poland

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